跳到主要內容區

MICE

屈妃容副教授

a
現職:旅館與會展管理系 副教授
   
學歷:彰化師範大學工業教育與技術學系 博士  
電話:04-27016855 分機 7748
E-mail:frchiu@ocu.edu.tw
辦公室:
圖資大樓81248

研究 專長

旅館管理、客務管理、旅館資訊系統、休閒產業概論

經歷

僑光科技大學旅館與會展管理系副教授兼系主任
僑光科技大學旅館與會展管理系副教授
國立臺中科技大學休閒事業經營系兼任副教授
靜宜大學觀光事業學系 兼任助理教授
三德大飯店、新竹老爺酒店、台中長榮桂冠酒店(業界工作經歷7年)

專業證照

Certified Hospitality Supervisor(CHS)
AWI Elementary Sommelier
技術士技能檢定術科測試監評人員資格證書-「旅館客房服務」職類丙級
Certified Guest Service Professional Making Connections
Certified Guest Service Professional Tourism

著作
  1. Chen, YK and Chiu, Fei-Rung* (2018, Jan). Managing Service performance based on multidimensional and categorical satisfaction data. International Journal of Services Operations and Informatics(EI Journal), 9(1), 1-14. (EI).
  2. Chen, YK, Chiu, Fei-Rung, Lin, WH, and Huang, YC (2018, Jan). An integrated model for online product placement and inventory control problem in a dropshipping optional environment. Computers & Industrial Engineering(SCIE) , 64, 302-308. (SCIE).
  3. Chen, YK, Chen, CT, Chiu, Fei-Rung*, and Lian, JW (2017, Mar). Applying the bootstrap method to newsvendor model incorporating group buying for optimal price discounts and order quantities. , 46(10), 1692-1705. (SCIE).
  4. Y.K. Chen, Fei-Rung Chiu, H.C. Liao and C.H. Yeh (2016, Jan). Joint optimization of inventory control and product placement on e-commerce websites using genetic algorithms. Electronic Commerce Research(SSCI), 16(4), 479-502. (SSCI).
  5. Chen, YK, Tsai, PS, Chiu, Fei-Rung* (2015, Dec). A customer value analysis of Taiwan ice cream market: a means-end chain approach across consumption situations. SpringerPlus(SCIE Journal), 4, pp. 759 (SCI).
  6. Chen, YK, Chiu, Fei-Rung*, Chen YJ, wang, CY (2014, Dec). Towards Successful Cloud Ordering Service. Buiness System Research Journal, 6(1), pp. 1-21 (Inspec).
  7. Chen, YK, Chiu, Fei-Rung*, Huang, YC, and Yeh, CH (2014, Dec). Product image alloction and inventory control of online store. Kybernets: The International Journal of Cybernetics, System and Management Sciences(SCIE), 43 (7), pp. 968-983 (SCI).
  8. Chen, YK, Chiu, Fei-Rung*, Yang, CJ (2014, Dec). An optimization model for product placement on product listing pages. Advances in Operational Research, volume 2014, Article ID 357693, 9 pages (ABI).
  9. Chen, YK, Chiu, Fei-Rung*, Wang, CY and Huang, YC (2012, Dec). A case-based reasoning system with two-dimensional reduction techniques for classification of leisure constraints . Journal of Convergence Information Technology , 7(23), pp. 140-151. (EI). NSC 99-2410-H-240-015.
  10. Chiu, Fei-Rung, Wang, CY, Huang, YC and Chen, YK (2011, Oct). Developing a Case-based Reasoning System of Leisure Constraints. Information Technology Journal, 3, pp. 541-548. (EI).
  11. Chen YK , Huang SF and Chiu, Fei-Rung* (2011, Jul). Optimum channel strategy for air ticketing. African Journal of Business Management., 5(22), pp. 9748-1. (SSCI).
  12. Jeng, YC and Chiu, Fei-Rung* (2010, Aug). Allocation model for theme park advertising budget. Quality & Quantity: International Journal of Methodology(SSCI Journal), 44, pp. 333–343. (SSCI).
  13. 陳彥匡、朱郁媛、屈妃容*(2017年05月)。透過網路口碑探勘探討台灣夜市之觀光意象。台東大學綠色科學學刊,7(1)37-60。
  14. Chiu, Fei-Rung, Chen, YK and Wu, HS. (2013, Dec). Applying ANNs onExploring Constraints to Museum Attendance. 2013International Symposium on Business and Social Science(ISBSS 2013), TOKYO. NSC 101-2410-H-240-009.  (獲NSC101-2410-H-240-009補助)
專案及計畫
  1. 勞動部「國際觀光旅館就業學程計畫」 2011/07/01~2012/08/31 (主持人)
    計畫經費677,210
  2. 勞動部「觀光旅館人才培育就業學程計畫」2013/07/01~2014/08/31 (主持人)
    計畫經費741,582
  3. 勞動部「飯店管理人才培育就業學程計畫」2014/07/01~2015/08/31 (主持人)
    計畫經費749,633
  4. 教育部「旅館服務產業學院計畫」2014/08/01~2016/07/31 (協同主持人)
    計畫經費800,000
  5. 教育部區域產學合作中心「會展產業揭牌簽約與座談計畫」2015/01/01~2015/11/30 (主持人)
    計畫經費230,000
  6. 勞動部「旅館專業人才培育就業學程計畫」2015/07/01~2016/08/31 (主持人)
    計畫經費753,846
  7. 勞動部「旅館專業人才培育就業學程計畫」2016/07/01~2017/08/31 (主持人)
    計畫經費753,895
  8. 教育部區域產學合作中心「會展產業校外實習人才媒合計畫」2017/09/01~2017/11/30(主持人)
    計畫經費105,993
校內服務

校教評會委員
校課程委員會委員